headerbg link to home page
search astley hire
  • link to access, hire cherrypickers etc.
  • link to IPAF and PASMA training
  • link to tool hire
  • link to cleaning, scrubber dryer hire
  • link to space heater hire
  • link to air-con and cooling hire
link to information about astley hire
products and services link
account information and account application link

Once again - A Big Thanks for Your Feedback

Thanks to all of our customers who completed the recent survey. The results are once again extremely encouraging. They tell us that we’re doing a lot right for the vast majority of customers all the time. Where you have identified areas we can improve your thoughtful responses will help our constant improvement in our tool hire and other equipment hire.

customer loyalty report downloadThis annual survey is conducted as part of our on-going efforts to improve the service we offer. This also happens to be one of our ISO 9001 commitments.

The headline statistic from the report is a customer satisfaction score of 88%.

For the full public report download the PDF

We’ve enjoyed reading your positive comments and have passed on your appreciation to all our staff.  It is great to know you appreciate the effort we put in.

Just a few of your positive comments

In Response to the Question "What is the one thing Astley Hire could do to make it easier or
better for you to deal with them?"

You also gave us some constructive comments that will help us re-double our efforts in certain areas.
We are looking in to how we can address these issues.

arrow back to top